Enterprise
Madrid - Plaza de Espana - Enterprise, Spain
Directions to desk
Underground Public Parking EGUISA, 1st floor. Drop off car parking: 3rd floor.
Supplier details
Opening Hours
| Sun | 09:00 - 13:00 |
| Mon | 08:00 - 19:00 |
| Tue | 08:00 - 19:00 |
| Wed | 08:00 - 19:00 |
| Thu | 08:00 - 19:00 |
| Fri | 08:00 - 19:00 |
| Sat | 09:00 - 13:00 |
DEPOSIT AND CREDIT CARD INFORMATION:
ACCEPTED American Express, MasterCard (not prepaid), Visa (not prepaid). Debit card not accepted unless otherwise stated below. A deposit amount of EUR 400 will be held against your credit card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Damage Waiver Liability section. NOT ACCEPTED: No other payment types will be accepted. Virtual payment cards are not accepted. A valid credit card in the first name and surname (no abbreviations) of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit. Please be prepared to provide the PIN number of the credit card(s) presented as suppliers could require this to proceed with the rental contract. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
Useful Information
Driver's age
25 to 99 years.
Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
Please note the below important information before you make or have made a reservation:
For Madrid Airport and Barcelona Airport locations, No non-deplaning customers will be allowed to rent car hire vehicles, and customers must provide evidence of flight arrival and return flight details.
Please note important information regarding documentation:
All renters must provide a valid identity card or passport. All drivers must have held their full license for a minimum of 1 year. When renting an Elite, Premium or Luxury Car or Convertible or SUV, renters must have additional verified contact information such as employment details, telephone numbers and proof of Spanish residency. When renting these vehicles from an airport location travel documents such as boarding passes, hotels and apartments vouchers etc must be provided as well. Local customers whose documents are issued in different countries must provide additional proof of address (i.e. phone bill, gas or electricity bill) which must be less than 90 days old. If visiting Spain, renters must provide proof of accommodation, local and home country contact information such as employment details and return travel. These vehicles cannot be booked with less than 24-hour notice. Please note that we reserve the right to request additional ID or conduct further identification checks if needed which may include an identity check with an external organisation.
Upon the United Kingdom leaving the European Union (EU) the requirements for UK Driving license holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at: https://www.gov.uk/guidance/prepare-to-drive-in-the-eu-after-brexit
Please note renters must always seek permission from the rental agent before any cross border travel.
Vehicles are permitted to be driven into Portugal, Andorra & Gibraltar (no outside Spain insurance required). Vehicles are also permitted to be driven into Austria, Germany, Belgium, France, Netherlands, Italy, Luxembourg, Monaco & Switzerland (no other countries are permitted) but "OUTSIDE SPAIN INSURANCE" must be purchased & costs will be €55. This is purchased at the counter. Customer MUST advise the car will be driven out of Spain at the point of contract, in any case.
